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Keeping Your Family Comfortable For Over 20 Years!
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Proudly Servicing Haldimand County and Surrounding Areas.
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About Us

Quality Home Services Inc. was founded by Shawn and Jennifer DeCoste in 2002. What started as a small home based company serving the town of Caledonia’s heating and cooling needs, we have now grown in size and reputation serving the entire Haldimand and Brant counties, Ancaster, Hamilton and as far as Burlington and Oakville.

With over 20 years experience in residential heating and cooling we are committed to providing our customers with Quality Products, Quality Advice, and Quality Service. We believe in creating long lasting relationships with all our customers in hopes of providing them with all their heating and cooling needs, at the best possible prices.

Sincerely,
Shawn and Jennifer DeCoste

Our Services

Check out our services

Air Conditioning

Contact Us Today For Air Conditioning Services in Caledonia, Hamilton, Ancaster, ON and Surrounding Areas

Furnace

Contact Us Today For Furnace Services in Caledonia, Hamilton, Ancaster, ON and Surrounding Areas

Fire Places

Contact Us Today For Fire Places Services in Caledonia, Hamilton, Ancaster, ON and Surrounding Areas

Water Heaters

Contact Us Today For Water Heater Services in Caledonia, Hamilton, Ancaster, ON and Surrounding Areas

Who We Serve

Residential Services​

Residential

Commercial

Seer Calculator

Every Problem has a Solution

HVAC Troubleshooting System
What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

What Our Client Say

Francie G.

They are the best! We’ve dealt with them many times over the years! Best prices and quality service! Don’t bother looking at anyone else! These …

Chelsea A.

Great experience all around. Fixed problems from a previous installation at no additional cost. Professional and knowledgeable in our time of need- thank you for …

Shelley B.

Excellent job done on the house and the garage. Went out of their way to make my husband happy (not easy to do since he …

Kelly and Craig P.

Shawn and his team do excellent work. They are great to work with and answer all my stupid questions. Very professional and are fairly priced. …

Brenda G.

We are so thankful for the service we receive from Shawn, Jennifer and Jeff of Quality Home Services. Prices are good value and service is …

Inge M.

Hooray for Quality Home Services Inc.! Professional, friendly, reliable, quick service… Just a few of the things that come to mind! I highly recommend them …

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